Home Disaster Repairs That Meet the Moment
From restoring damaged houses affected by ice storms in Alberta to leading recovery efforts following hurricane Dorian, discover how we’ve met a range of residential restoration challenges.
Residential Properties
Protecting The Place That Matters Most
Your home is the place you feel safest and we’re committed to keeping it that way. Whether you’re dealing with flooding, fire damage, mould or any other type of disaster, we can help you get on the road to recovery. Our speed, scope and scale are unmatched, but it’s our people that make the real difference. With a commitment to excellence, service, and doing the right thing, we’ll get you back to work and life. No matter what.
Areas We Serve
- Split-Level Homes
- Townhomes
- Historic Homes
- Mansions
- Bungalows
- Ranch Homes
The Only Thing Swifter Than an Emergency? Our Response
With dedicated professionals, unmatched agility and resources, and comprehensive North American coverage, we have what it takes to tackle challenges of every type, and size. We’ll work with you and your insurance company every step of the way to make sure the process is as comfortable as possible for you and your family.
1. Instant Response
We respond to your emergency immediately, no matter when or where. We are on standby 24/7, ready to jumpstart your recovery process. Remember in an emergency, you’ll need to make two phone calls– Your insurance agent/broker to start the claim process and FIRST ONSITE to start the recovery and restoration process.
2. Professional Mitigation
It’s critical to ensure your family and property are safe. We’ll start securing your home right away and stabilizing the situation to mitigate property damage. We’ll also coordinate with your insurer to ensure the right work gets done to restore your home. And as your restoration partner we’ll coordinate with your insurer to ensure the right work gets done to restore your home.
3. Peace of Mind
We understand how emergencies can impact you and your family. To ease the process for you, our superior project management experience will help minimize costly delays and begin restoring your home immediately. So that you can get back to life.
Full Disaster Restoration Solutions for Family Residences
We know how unsettling it can be to deal with damage to your home. That’s why we’ll be by your side every step of the way. Find out how our breadth of services can help you rise above any challenge.
Frequently Asked Residential Restoration Questions
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What sets us apart from other home restoration companies?
We understand how traumatic it can be dealing with damage to your home. That’s why our home services are built on a foundation of compassion and empathy. Always prioritizing the human element of the process, we emphasize communication, care, consistency, and a commitment to your needs. Our empathy is backed by decades of experience, a wealth of specialization, and unmatched scalability. Whether we’re responding to home hail damage in Montreal, or fire damage in California, we pride ourselves on being a single-source home restoration company. We know exactly what it takes to protect the families that depend on us. We’re able to respond to events quickly, efficiently, and with focus. By combining our breadth of specialization and resources with genuine care for your family, we are committed to making your home recovery process as easy as possible.
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How quickly do we respond?
Threats to your home can emerge at any time. That’s why we’re always standing by. Our emergency dispatchers are available 24/7, 365 days a year, and our teams are always ready — even in the middle of the night or over major holidays. Thanks to our vast network of Canadian and United States offices, we have the ability to be wherever you need us to be. Our coast-to-coast presence means we not only have the size and scale to cover a large area, but the agility to deploy swiftly when disaster strikes your home.
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How do you approach home disaster repair in Canada?
Our strong experience and presence in Canada means we are uniquely positioned to respond to the area’s home restoration needs. We know how cold winters can freeze pipes, leading to water damage that can create mould and compromise structural integrity. We understand how heavy winter storms can knock out power, damage property, and create heating issues. We are experts on fire and smoke remediation, along with the challenges posed by summer floods. And our coast-to-coast Canadian coverage means we’re always nearby when disaster strikes. Every service we provide is conducted with professionalism, clear communication, and compassion — so you know you’re in good hands when you need it most.
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How does our house damage repair process work?
Keeping you safe is our utmost priority. That’s why we’re ready to respond to your emergency at a moment’s notice. Begin your process by contacting your insurance carrier and filing a claim. Once your insurance carrier has contacted us, we will then connect with you to understand your situation, and quickly dispatch a qualified professional to your property. Once on site, we’ll swiftly assess the damage, create a plan for recovery, and start to perform emergency mitigation. During the project, we communicate clearly every step of the way, from outlining budgets and timelines to providing day-to-day progress reports. Comprehensively planning the entire process allows us to move seamlessly from mitigation to reconstruction. Our goal, as always, is getting your family back to normal with speed, efficiency, and empathy.
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How can I expedite the recovery process for my home?
As a single-source home restoration partner, we’re here to handle all the hard work. You can jumpstart the process by quickly contacting your insurance carrier once your home has been damaged. Once you’ve contacted your insurance provider, and that provider has authorized us to proceed, we’ll make your road to recovery as efficient and quick as possible.
Residential Restoration Starts Here
Find out how our leading North American home restoration services can help you rise above.
A Proven History of Success
I’m very happy with the finished project. The entire crew at FIRST ONSITE kept me informed of the process from start to finish and the finished project was outstanding. The crew went above and beyond to ensure every detail of my loft was completed and it looks great. Would highly recommend.
Residential Restoration Starts Here
Find out how our leading North American home restoration services can help you rise above the worst.