Retail Services

Don’t Let Property Damage Slow Down Your Business

We know that business interruption can be costly and put your business at risk. We’ll partner with you to mitigate property loss and lessen your retail facility’s business downtime so that you can serve your customers with minimal delay.

Areas We Serve

  • Convenience Stores
  • Department Stores
  • Grocery Stores and Supermarkets
  • Shopping Malls
  • Warehouse Retailers
  • Specialty and Outlet Stores
  • Banking Institutions
  • Restaurants
  • Media and Entertainment Centres
  • Vehicle Dealerships

Frequently Asked Retail Restoration Questions

  • What makes FIRST ONSITE the best option for retail operations?

    We understand that any delay in operations can be tragic for your bottom line. With our rapid response and vast network of North American offices, our teams work efficiently to get you back on your feet with as little downtime and disruption as possible. We specialize in a range of services and have the speed and scalability to handle whatever problem you’re facing. When you need to get back up and running fast, we’re standing by.

  • How does FIRST ONSITE approach a retail restoration project?

    We realize that downtime equates to lost revenue, so we will work with you to establish a project schedule that allows you to continue to deliver the products and services that your customers rely on. Our teams can scale to match the size and scope of any job and always observe the necessary guidelines, take every precaution, and comply with any applicable codes while working on your premises.

  • How will FIRST ONSITE scale to meet the size of my loss?

    Whether it’s a minor loss or unexpected catastrophic event, we pride ourselves on delivering on the commitments we make. Our ability to use local customer service in conjunction with a network of national resources allows us to be as robust or as nimble as your project demands.

  • How does FIRST ONSITE estimate time and cost?

    When it comes to costs, we know no one likes surprises, so we go above and beyond to complete restoration projects on time and on budget. Transparency and trust are the bedrock of our business, so we rely heavily on open channels of communication from start to finish. We’ll supply you with a detailed estimate and Scope of Work when we begin, and daily field reports documenting our progress.

PREP- Priority Response Emergency Plan

Partner with FIRST ONSITE before a loss to speed up response time and reduce the threat of business downtime.

A Certified Leader Among Commercial Restoration Companies

We’re proud to have received the following certifications and memberships from restoration industry organizations.


Communication is critical to the success of any job and at FIRST ONSITE we’re always looking for ways to streamline it. Here are some of the portals we rely on to keep things running smoothly.

Commercial Restoration Begins Here

Find out how leading North American restoration services can help your business overcome.