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Retirement Residences

When Care Must Continue, Count on Us

You work hard to serve a vulnerable population. When an unexpected event compromises your operations, we serve you. We have the emergency response and restoration expertise to help retirement residence facilities overcome everything from fires and floods to power and HVAC losses. All so you can continue to be there for those who need it most.

Areas We Serve

  • Independent Living
  • Memory Care
  • Nursing Homes
  • Continuing Care Communities
  • Retirement Communities
  • Senior Living Facilities

Frequently Asked Retirement Residence Restoration Questions

  • What sets us apart from other retirement residence emergency providers?

    Experience, expertise, and compassion make us a retirement residence restoration leader. We understand the role of care you take on for your residents. As your single-source restoration partner, we’re serious about our role of caring for you. Our goal is to always expedite your recovery process, so your residents can continue getting the care and services they rely on. That’s why we respond to events quickly, efficiently, and with focus. It’s also why we’re committed to keeping your residents, your staff, and our teams safe. By moving with speed and efficiency, but also care and compassion, we’re able to keep your operations – and your residents – moving forward.

  • How do you approach the retirement residence building repair process?

    We understand how disruptions to your retirement residence facility can drive up business costs and create significant issues for your residents. That’s why we move quickly. If we’ve already developed an emergency response plan tailored to your facility’s needs, we’ll swiftly implement it. If you’re a new client, we’ll work fast to assess your needs, mitigate your damage, and accelerate the recovery process. We pride ourselves on being a single-source partner. That means that we can assist with every step of the restoration process – from damage control and mitigation to long-term recovery and reconstruction.

  • How quickly do we respond to a retirement residence disaster?

    We know threats to your retirement residence facility can emerge at any time. That’s why we’re standing by whenever you need us. Our emergency dispatchers are available 24/7, 365 days a year, and our teams are always ready – even in the middle of the night or over major holidays. We have a vast network of United States and Canadian offices, meaning we have the ability to be wherever you need us to be. Our coast-to-coast presence means we not only have the size and scale to respond to disasters of every size, but the agility to deploy swiftly when disaster strikes.

  • How do we help restore a retirement residence facility?

    Whether your facility has sustained damage from a storm or catastrophe, or is just being affected by routine wear and tear, we have the ability to meet your needs. We’re experts at assessing damage, mitigating near- and long-term risk, and providing general contracting & reconstruction services that restore full functionality. Our teams are proficient at balancing multiple projects simultaneously, so we can move efficiently no matter how many issues you’re facing. From code compliance and HVAC work, to interior finishes or structural repairs, we have the skills to do it all.

  • What kind of retirement residence repairs do we specialize in?

    With decades of experience responding to floods, fires, winter storms, hurricanes, tornadoes, earthquakes – and everything in between – we have the expertise to handle every disaster that comes your way. Find out how we can help you respond to your specific challenges by calling 800-622-6433.

Certified as an Expert Retirement Residence Contractor

Discover the certifications and industry memberships that qualify us a leader in our field.

Recovery Starts Here

Find out what leading North American restoration services can do for you.


FirstOnSite is becoming FIRST ONSITE

On March 29, 2021, many restoration brands, including FirstOnSite, Interstate, Restauration PremièreAction, Interstate Hawaii, Super, Perfection, CATCO, and Rolyn are coming together under one name to become a leading restoration company in North America.

While our name is changing, our commitment remains the same. As a unified company, we will be better equipped to lead and serve with 80+ branches across Canada, the US and Puerto Rico, over 2,000 team members, and more than 70 years of combined experience.

Learn more about FirstOnSite Restoration becoming FIRST ONSITE.