About Us

The Only Restoration Company You’ll Ever Need

With our depth of expertise, unmatched agility, and the scalability for any job, we have everything it takes to be your single-source restoration partner.

Who We Are

We are FIRST ONSITE, a leading restoration and property reconstruction company serving North America and beyond. We’re proud to provide the highest-quality remediation, restoration, and reconstruction services for essential industries of every kind: from healthcare and education, to commercial and residential. Our local, dedicated operations are backed by extensive national resources, so that we can be first to arrive and first to make a difference for businesses, homeowners and communities. Our speed, scope, and scale are unmatched, but it is our people that make the real difference. With a commitment to excellence, service, and doing the right thing, we’ll get you back to work and life. No matter what. 

We help you Restore, Rebuild, and Rise.

Our Difference

When disaster strikes, you need a rapid response from a partner with the skills and experience to handle any type of unexpected event. Our comprehensive coverage means we can be there whenever, wherever, and however you need us. But we’re more than just a property restoration powerhouse—we’re a team of people dedicated to doing good and doing the right thing.

  • The Best People & Service

    Our people are our biggest strength. What sets us apart are the highest possible standards for professionalism, workmanship, and commitment to our values.

    Every project is led by experts who provide local, personalized service, and unparalleled communication, including daily field reports that keep you up to date at every step of the way.

  • Restoration Industry Leader

    With our unmatched range of services, coverage, resources, and experience, we are proud to be a leading North American property restoration powerhouse—and, the only partner you’ll ever need to Restore, Rebuild, and Rise.

  • 24/7 Emergency Service

    Our 24/7, 365 emergency response means we’re always here for you, no matter what. With direct, local service backed by national-level support and vast resource access, we can act rapidly in response to unexpected events and disasters of every kind.

  • Dedicated Industry & Service-Line Expertise

    Our specialized professionals understand your unique business and industry, so that we can create custom plans tailored to your needs. With a focus on speed, efficiency and minimizing interruptions, we will do everything it takes to get your work and life back to normal.

  • Committed to Safety

    A focus on safety grounds everything we do. We implement site-specific trainings on every project, and implement safety methods according to industry and government safety standards. We are also insured and bonded for your protection.

Building a Better Tomorrow, Together

We are more than just a property restoration powerhouse. We’re a team of people dedicated to doing good and making a difference in lives across North America. Caring for each other, supporting those in need within our communities, and exploring how we can reduce the environmental impacts of our work are just a few examples of how we live our values.

Our passion for doing good while doing good work is deeply woven into who we are. The way we express our values takes on many forms, and we encourage every team member to find their own way to serve and give back. We believe that every act of kindness—large or small—makes a difference, enriches lives, and helps us build a better world together.

Our Values

  • Sense of Urgency

    We move quickly to support our customers and each other, anytime, anywhere, and without hesitation. We know that our team members count on us, and so we are responsive when they reach out for help.

  • Gather & Grow Talent

    We know that our success is based on our people. We make it a priority to coach, teach, and mentor to ensure our teams are developing, growing, and the right people want to join our journey.

  • Accountability

    We take ownership of the business and do what we say we will do. We hold each other and our external partners to the highest standards of performance. We treat each other with respect and operate with the highest ethical standards.

  • Do the Right Thing

    We take pride in working safely, while consistently doing the right thing by our teammates, our customers, and our company with integrity and trust.

  • Have Fun

    We work hard, have fun, and make friends along the way. We value life outside of work and in our communities. We take pride in our accomplishments and celebrate our success.

What Our Clients Have to Say

In times of crisis, we are first to answer the call and be there for clients when they need us most. Find out how we’ve made a difference and set new industry standards for our client partners.

A FirstService Corporation

In 2019, we became part of FirstService Corporation, North America’s leader in the essential property services sector. The companies of FirstService Corporation are leaders in their respective industries, united by a commitment to provide the highest levels of service and value for the customers and clients they serve.

Giving Back Is Our Social Purpose

Caring for each other, supporting those in need within our communities and exploring how we can reduce the environmental impacts of our actions are just a few examples of how we demonstrate our Social Purpose. Our expression of our Social Purpose takes on many forms, and we encourage all of our team members to find their Social Purpose in a way that’s meaningful to them. Our passion for doing good while doing good work is deeply woven into the fabric of FirstService. We share the belief that all acts of kindness — large and small — enrich our lives and help us contribute to a better world.

Sustainability

Click here to find out more about our sustainability plan for 2020.

Restoration Starts Here

Find out how our leading North American restoration services can help you rise above.